Staff at the Australian Taxation Office have one of the shortest working weeks in Government but when they were asked to work an extra nine minutes a day to boost productivity, they responded with a backlash until the proposal was dropped.
Documents obtained by the ABC under freedom of information laws reveal the push to extend working hours to 5:00pm — an extra 4.5 working days a year — proved "highly contentious" and was ultimately dropped to ease concerns.
ATO staff have finished work at 4:51pm for many years despite management acknowledging the roster is out-of-step with community expectations and the rest of the bureaucracy.
We've just about outsourced everything else in this country to India; why not outsource the Australian Taxation Office?
